Unleash the Power of Voice with Advanced AI-Driven Insights

Panorama’s voice analysis solutions harness sophisticated AI technologies to transform spoken interactions into strategic business insights, providing a competitive edge in customer service.

Integrate with the tools of your workflow

Seamlessly integrate your Softr app with the modern and trusted tools of your workflow like Zapier, Google Analytics, Stripe, Hotjar, Mailchimp and more.

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Voice to text conversion

Automatically transcribes calls in real-time, creating accessible records for analysis and compliance.

Real Time Call Monitoring

Supervisors can actively monitor live calls, offering immediate feedback and support to agents for improving performance.

Call Quality Assessment

AI-powered tools evaluate conversation quality, detecting potential issues and ensuring compliance with company standards.

Voice evaluation and keyword tracking

Automatically transcribes calls in real-time, creating accessible records for analysis and compliance.

Voice Analytics for Business Relationships

Uses data to analyze customer interactions, helping to build stronger, data-driven business relationships and improve customer satisfaction.

Gain Immediate Actionable Insights through
Conversation Analysis
Sentiment Analysis

Evaluate conversations to rate agent performance, identifying positive, negative, or neutral interactions to enhance customer satisfaction and sales effectiveness.

Pause Insights

Analyze conversation pauses to understand situational context, identifying causes and moments for adjustments to improve interaction flow and customer engagement.

Unlock Comprehensive Value Across Every
Dimension
Customer

Excel in understanding customer sentiment, swiftly resolving issues to enhance satisfaction levels and improve sales success rates through immediate follow-ups.

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Agent

Access real-time assistance, detailed performance insights, and continuous coaching to elevate agent performance and deliver exceptional customer service consistently.

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Product

Uncover essential product gaps and innovate through personalized solutions that are continuously refined to meet market demands effectively, ensuring sustained competitiveness and customer satisfaction.

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Frequently asked
questions

Explore common queries about Riddle UI Design System and its benefits

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Join our growing team!

We love what we do and we do it with passion. We value the experimentation of the message and smart incentives.

Harnessing advanced metrics and automated call reviews to optimize agent performance and enhance customer satisfaction effortlessly.