Panorama’s voice analysis solutions harness sophisticated AI technologies to transform spoken interactions into strategic business insights, providing a competitive edge in customer service.
Seamlessly integrate your Softr app with the modern and trusted tools of your workflow like Zapier, Google Analytics, Stripe, Hotjar, Mailchimp and more.
Explore all integrationsAutomatically transcribes calls in real-time, creating accessible records for analysis and compliance.
Supervisors can actively monitor live calls, offering immediate feedback and support to agents for improving performance.
AI-powered tools evaluate conversation quality, detecting potential issues and ensuring compliance with company standards.
Automatically transcribes calls in real-time, creating accessible records for analysis and compliance.
Uses data to analyze customer interactions, helping to build stronger, data-driven business relationships and improve customer satisfaction.
Evaluate conversations to rate agent performance, identifying positive, negative, or neutral interactions to enhance customer satisfaction and sales effectiveness.
Analyze conversation pauses to understand situational context, identifying causes and moments for adjustments to improve interaction flow and customer engagement.
Excel in understanding customer sentiment, swiftly resolving issues to enhance satisfaction levels and improve sales success rates through immediate follow-ups.
ExploreAccess real-time assistance, detailed performance insights, and continuous coaching to elevate agent performance and deliver exceptional customer service consistently.
ExploreUncover essential product gaps and innovate through personalized solutions that are continuously refined to meet market demands effectively, ensuring sustained competitiveness and customer satisfaction.
ExploreExplore common queries about Riddle UI Design System and its benefits
We love what we do and we do it with passion. We value the experimentation of the message and smart incentives.
Harnessing advanced metrics and automated call reviews to optimize agent performance and enhance customer satisfaction effortlessly.